The Definitive Checklist for Hiring a Waterproofing Company in Singapore

In Singapore, where heavy rainfall and high humidity are prevalent throughout the year, effective waterproofing for properties is not just a luxury but an absolute necessity. Without proper waterproofing measures in place, buildings are susceptible to water intrusion, leading to structural damage, mould growth, and potential health hazards. As property owners aim to protect their investments from these risks, selecting the appropriate waterproofing company in Singapore becomes crucial.

This checklist serves as a comprehensive guide, outlining crucial factors to consider when selecting a waterproofing company. By following this checklist, property owners can ensure they partner with reputable, experienced professionals who possess the necessary expertise and resources to deliver high-quality waterproofing solutions tailored to the unique needs of Singapore’s climate and construction standards. 

With this checklist as their tool, property owners can proceed with their waterproofing projects confidently, assured that they are on the path to securing durable, long-lasting protection for their valuable assets.


Assessing Experience and Reputation

When safeguarding properties against water leakage and structural damage in Singapore, the experience and reputation of a waterproofing company are pivotal. 

A. Gauge Industry Experience

Choosing a waterproofing company with substantial experience in the Singapore market is paramount. An experienced company is well-versed in the unique challenges posed by Singapore’s climate and construction landscape. Their familiarity with local building codes ensures compliance, reducing the risk of future issues. 

Moreover, experienced firms have honed their techniques to effectively address common problems such as water seepage in basements, roof leaks, and concrete waterproofing. Entrusting the project to a seasoned waterproofing company in Singapore ensures that their investments are in capable hands.

B. Check Reputation and Reviews

Before hiring a waterproofing company, it’s essential to thoroughly evaluate their reputation through online reviews, testimonials, and referrals. Positive feedback from satisfied customers and trusted sources speaks volumes about a company’s reliability and service quality, while consistent negative feedback should be a cause for concern. By prioritising experience and reputation, property owners can mitigate risks associated with water leakage and ensure the durability of their structures, ultimately saving time and money on repairs in the long run.


Verify Licensing and Insurance

Ensuring that a waterproofing company in Singapore is properly licensed and adequately insured is a critical step in the hiring process, offering property owners peace of mind and protection against potential liabilities. 

A. Confirm Licensing  

When selecting a waterproofing company, it is essential to prioritise those with valid licences. This licensing indicates that the company has met the necessary requirements set forth by local authorities, demonstrating their competence and adherence to industry standards. By hiring a licensed waterproofing company in Singapore, property owners can rest assured that the work will be conducted in compliance with regulations, ensuring safety and quality. 

To verify a company’s licensing status, individuals can consult official channels such as government websites or regulatory bodies specialising in construction and waterproofing services. These resources provide reliable information regarding the validity and scope of a company’s licence, empowering property owners to make informed decisions.

B.  Ensure Insurance Coverage 

Comprehensive insurance coverage is another crucial aspect to consider when choosing a waterproofing company in Singapore. This coverage protects both the property owner and the contractor against potential risks and liabilities that may arise during the course of the project. It provides financial protection in the event of accidents, property damage, or injuries sustained on the job site. 

When evaluating insurance coverage, property owners should look for policies that specifically address waterproofing services and related activities. Common types of insurance to verify include general liability insurance, which covers property damage and bodily injury, as well as workers’ compensation insurance, which provides coverage for employees’ medical expenses and lost wages in case of work-related injuries. 

Property owners can reduce risks and steer clear of possible legal or financial repercussions related to unexpected events by confirming that the waterproofing company has sufficient insurance coverage.


Evaluate Technical Expertise

Assessing a waterproofing company in Singapore for hire, it’s crucial to evaluate their technical expertise in different waterproofing techniques and materials. This proficiency plays a significant role as it directly influences the efficiency and durability of the applied waterproofing solution.

A. Assess Specialised Skills

The importance of evaluating a company’s specialised skills cannot be overstated. Different properties may require specific waterproofing techniques based on factors such as the type of structure, environmental conditions, and existing waterproofing systems.

For instance, if you’re dealing with a concrete structure, you’ll want a company experienced in concrete waterproofing. Similarly, for roofs, expertise in roof waterproofing is essential. By assessing a company’s specialised skills, you ensure that they have the knowledge and capability to tailor their approach to meet your property’s unique needs.

B. Inquire About Certifications

Certifications from reputable organisations within the waterproofing industry serve as a testament to a company’s commitment to quality and professionalism. These certifications often require companies to meet stringent standards and undergo rigorous training and assessment processes. When evaluating a waterproofing company in Singapore, inquire about their certifications and understand what they signify. 

Some recognized certifications in the waterproofing industry include the Building Construction Authority (BCA) Waterproofing Specialist Certification and certifications from organisations like the International Concrete Repair Institute (ICRI) and the American Concrete Institute (ACI). These certifications demonstrate that the company has undergone proper training, adheres to industry best practices, and is equipped to deliver high-quality waterproofing solutions.

Through evaluating the specialised skills and certifications of a waterproofing company, property owners in Singapore can make informed decisions, selecting a company that not only comprehends their unique requirements but also maintains the industry’s highest standards of professionalism and quality.


Request Detailed Quotations

Waterproofing projects demand meticulous planning and financial transparency to ensure successful outcomes. When seeking waterproofing solutions for your property in Singapore, obtaining detailed quotations from prospective waterproofing companies is an essential step in the decision-making process. 

A. Seek Transparent Pricing

Transparent pricing is fundamental when engaging with a waterproofing company in Singapore. Detailed quotations provide clarity regarding the scope of work and associated costs, allowing property owners to make informed decisions. It’s crucial to request quotations that break down expenses comprehensively, encompassing materials, labour, permits, and any additional charges. 

By doing so, property owners can avoid unpleasant surprises and budgetary setbacks during the project. Moreover, transparent pricing fosters trust and accountability between the property owner and the waterproofing company, ensuring a smooth and transparent transaction from start to finish.

To ensure transparency in pricing, property owners should inquire about any potential hidden fees or surcharges that may not be initially apparent. Clarify payment terms and schedules to prevent misunderstandings and delays. By establishing clear communication regarding pricing expectations, property owners can foster a mutually beneficial partnership with the chosen waterproofing company.

B. Compare Value vs. Cost

While cost is undoubtedly a crucial factor in selecting a waterproofing company, it’s equally important to evaluate the value offered by each provider. Simply opting for the lowest-priced quotation may not necessarily result in the best outcome for your property. Instead, property owners should weigh the cost against the quality of materials, workmanship, and additional services provided.

In the comparison of quotations, it’s essential to take into account the endurance and resilience of the suggested waterproofing solutions. Opting for premium materials and proficient labour might involve higher upfront expenses but could lead to cost savings over time by minimising the requirement for frequent repairs or replacements. Furthermore, it’s crucial to evaluate the warranty provided by each waterproofing company, as it demonstrates their trust in the lasting quality of their services..

Beyond cost and materials, consider the added value that each waterproofing company brings to the table. Do they offer comprehensive inspections, consultations, or maintenance services? Are they responsive to inquiries and proactive in addressing concerns? Evaluating these aspects can help property owners make a well-rounded decision that prioritises both affordability and quality.


Review Past Projects and Portfolio

When considering hiring a waterproofing company in Singapore, one of the crucial steps in the evaluation process is to thoroughly review the company’s past projects and portfolio. This involves examining their previous work to assess the quality of their craftsmanship, adherence to deadlines, and overall professionalism. Here’s a detailed breakdown of how to effectively review past projects and portfolios:

  • Request Portfolio Samples

Examining a waterproofing company’s portfolio provides valuable insights into their capabilities and the quality of their work. By reviewing portfolio samples, property owners can gain a better understanding of the company’s expertise in handling various types of waterproofing projects. It allows them to assess the company’s proficiency in addressing specific challenges commonly encountered in Singapore’s climate and construction standards.

When requesting portfolio samples, property owners should ask for a diverse range of projects, including different types of properties and waterproofing solutions. This ensures a comprehensive evaluation of the company’s capabilities. Additionally, property owners should request before-and-after photos to visually see the transformation achieved through the company’s waterproofing efforts.

Moreover, examining case studies of past projects can provide deeper insights into the company’s approach, problem-solving abilities, and the effectiveness of their solutions. Case studies often include detailed descriptions of the challenges faced, the solutions implemented, and the results achieved. This information helps property owners gauge the company’s level of expertise and suitability for their specific waterproofing needs.

  • Verify References

In addition to reviewing past projects, verifying references provided by the waterproofing company is another essential step in the evaluation process. Contacting references allows property owners to gain firsthand insights into the company’s performance, professionalism, and reliability. References can provide valuable information about their experience working with the company, including any challenges encountered and how they were addressed.

When contacting references, property owners should prepare a list of pertinent questions to ask. These questions may include inquiries about the company’s communication style, adherence to timelines, quality of workmanship, and overall satisfaction with the project outcome. By asking specific questions, property owners can gain a comprehensive understanding of the waterproofing company’s strengths and areas for improvement.

Furthermore, property owners should seek references from a variety of sources, including previous clients, contractors, and industry professionals. This ensures a well-rounded perspective on the company’s performance and reputation within the industry.


Ensure Clear Communication

Effective communication is vital when engaging a waterproofing company in Singapore. It not only fosters trust and transparency but also ensures that the project progresses smoothly and meets expectations. Here’s how property owners can prioritise clear communication throughout their waterproofing projects:

A. Emphasise Communication Channels

Choosing a waterproofing company in Singapore that values clear and transparent communication is essential for a successful project. Property owners should prioritise selecting a company that offers multiple communication channels, such as phone, email, and in-person meetings. Clear communication channels allow for timely updates, progress reports, and the opportunity to address any concerns promptly. 

Before the project begins, property owners should establish communication expectations with the waterproofing company. This includes determining who the main point of contact will be, how often updates will be provided, and the preferred method of communication. By setting clear expectations from the outset, property owners can ensure that communication remains open and effective throughout the duration of the project.

B. Address Concerns and Questions

It’s natural for property owners to have concerns or questions before committing to a waterproofing company in Singapore. To address these effectively, property owners should feel encouraged to voice their concerns and ask questions during the initial consultation phase. This open dialogue allows for any potential issues to be identified and resolved early on, preventing misunderstandings or delays later in the project. 

Property owners should prepare a list of questions or concerns to discuss with the waterproofing company, covering topics such as project timelines, materials used, and potential disruptions to daily routines. During these discussions, property owners should pay close attention to how the waterproofing company responds to their concerns. 

A reputable company will take the time to address each concern thoroughly and provide satisfactory answers, demonstrating their commitment to clear communication and customer satisfaction.


Stop Leaks in Their Tracks: Hire the Best Waterproofing Company in Singapore!

Find your ideal waterproofing company in Singapore today with JSJ Basement Waterproofing. Benefit from our years of expertise and unwavering commitment to quality, ensuring tailored solutions for your needs. 

Don’t delay—protect your property from water damage and leaks by partnering with us now. Contact us at or call +65 6547 1400 to schedule a consultation and secure peace of mind for your property!

Related Posts

Open chat
Hello 👋
Welcome to JSJ Waterproofing, please leave a message for your inquiry.